Monday 3 December 2012

Abominable Taxi Service at KLIA

The letter, "Long taxi wait must stop" must be at least the third time this issue has been addressed by the public in a week. The fact that The Star has also seen fit to give so much space and time for a single issue reflects on the seriousness of the problem, and is even urging the Government to try to solve it fast.

The Government must really take a long hard look at this problem from 'apolitical' eyes, and must consider implementing a fair commercial system to address the problem of inefficient taxi services, badly maintained vehicles, and arrogant and rude taxi drivers. It must dismantle the present system of mollycoddling taxi owners and crony capitalists, and open the service to competition and to abolish the present monopolistic policies.

In KLIA, we have a first Class International airport, but must we tolerate a third class taxi service? How did we measure the 'transformation' that has reported regularly, when it is clear from the many complaints that the public has made, there is no improvement at all?

Are the Ministry of Transport, the Ministry of Tourism and PEMANDU not embarrassed in the slightest way?

For the public who travel frequently abroad, the budget and premier taxi service at KLIA is a clear example of the Government "cakap tak serupa bikin"....